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Japan Mobility Awarded EuRA Global Quality Seal

Pierre Boussard • Sep 16, 2021

Japan Mobility is proud to announce that we have recently been awarded the EuRA Global Quality Seal, the most highly regarded certification in the relocation industry. Japan Mobility is the first, and only, service provider in Japan to have achieved this recognition.

Following our ISO 9001 certification earlier this year, this represents a new milestone in our company history.

What is EGQS?

The EuRA Global Quality Seal (EGQS) is the world's first and most respected accreditation program for relocation providers. Originally designed by the European Relocation Association (EuRA), the certification is audited and delivered by DQS, a trusted assessment organization for quality-focused companies around the world.

The EuRA Global Quality Seal lays out guidelines and requirements across all aspects of Quality Management, requiring Relocation Support Services to have robust and documented approaches to:

Service delivery
Organization and planning
KPI monitoring and reporting
Client and employee satisfaction

In other words, the EuRA Global Quality Seal specifies the processes and KPI's that reflect the very highest standards in relocation services.

What it means for Japan Mobility and our Customers

At Japan Mobility, we continually adapt and improve our operating processes, to best suit the needs of our clients and transferees moving to and from Japan. The EGQS validates Japan Mobility's dedication to service, by always having the tools at our disposal to handle any challenge that may occur; it also attests Japan Mobility's strong emphasis on the highest quality standards for relocation services and customer satisfaction.

Lastly, our EGQS certification reinforces our core values, by providing the framework for employees to work towards, creating an exciting working environment for our service delivery teams.

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